Recap of ElAggar Technical Course was held in Alexandria

In the beginning of this month, our technical advisors from Cairo, Alexandria, and Assiut met in Alexandria to attend an intensive technical course. The course will give them a deeper knowledge and ability to understand how to handle various categories of tire segments.

Overview of the Tire Segments

Several segments of tires, each with unique features and applications, were touched upon in the course. The segments include:

1. Passenger Cars & Ultra-Light Truck Tires (PLT): Advisors were exposed to different types of passenger cars and ultra-light truck tires. Focus was on understanding the need to know about the specific requirements and performance characteristics in each size within the segment PLT.

2. Commercial Vehicles Tires (LT, TBB & TBR): Training included an in-depth look at tires used in commercial vehicles such as trucks and buses. This segment places great emphasis on durability, load capacity, and fuel efficiency.

3. Off-The-Road Tires (OTR): This segment included tires for construction, mining, and agricultural vehicles. Advisors were trained on the particularities of such tires, including their rugged construction and ability to handle extreme conditions.

· High-Performance Tires & Run on Flat Tires: Consultants spoke about the high-performance tires used in sports cars and higher-end automobiles. In training, the focus was more on the grip, handling, and speed ratings of the tire.

Practical Training and Handling Techniques Other than theoretical knowledge, the course indeed gave great training as to how to handle and maintain these categories of tires. Major points that were in focus included:

Installation and Alignment Correct: Techniques of installation and alignment for better performance of the tire.

Maintenance and Inspection: Regular maintenance practices like tire rotation, balancing, and checking of tread depth for longevity and safety.

· Customer Advisory: How to communicate with the customer effectively to help them in selecting the right tires according to their needs and educating them regarding proper care of tires.

Technical Training Sessions in Our Warehouses Besides, special technical training sessions were conducted in our warehouses. These sessions gave practical exposure to our advisors in a realistic environment. The practical approach enabled them to:

· Experience the Full Cycle: From receipt and storage of tires to inventory management and dispatch, advisors got to see and participate in the entire process.

Improve Warehouse Operations: They learnt the best practices in the management of the warehouse, which is so crucial for our operations in maintaining quality and efficiency.

Interactive Sessions and Q&A:

Interactive sessions also formed part of the course, wherein advisors could raise questions and discuss day-to-day scenarios with the experts. These sessions were highly regarded by the advisors to remove their doubts and gain further insight into tire technology and market trends.

Conclusion:

ElAggar Technical Course is an essential step to equip our technical advisors with all the necessary knowledge and skills that will indeed make them excel in the work they do. Indeed, the technical advisors now are well positioned to accord unparalleled services and support to the customers across Egypt by understanding different categories of tires and the handling each of them require.